Casumo Casino Review

What Sets Casumo Casino Apart?

What sets Casumo apart from other casinos is the way they see themselves. This is portrayed in their mission statement that says they like to “bring people joy in an alternate dimension”. To enforce this commitment, they describe themselves as “an online casino full of adventure and joy”.

So, if you would like to play online with a casino that stands out from the rest of the crowd, enter the name ‘Casumo’ the next time you get on the internet.

Based in Malta, this company started its casino operation in 2012 and has already been honored multiple times at the EGR Operator Awards. The fact that they are licensed by not one but two of the most respected and toughest licensing jurisdictions in the industry – the Malta Gaming Authority as well as the UK Gambling Commission – makes them extremely trustworthy.

Game Selection at Casumo

Casumo offers a wide selection of games from a number of top software developers including IGT and NetEnt. From old-fashioned casino favorites like table games or video poker to licensed slots, there are hundreds of games to choose from.

And who doesn’t love huge payouts? If you are a fan, check out the various progressive jackpots on offer by Casumo. While I am yet to win one from Casumo (check out my enormous Wildz win!), just viewing the current payouts on offer keeps me trying until I am lucky enough to win one day.

Lock Withdrawal Feature

When gamblers win large or small amounts of money they tend to withdraw it immediately. Unfortunately, they are often disappointed when they discover that most casinos can take several days to fully process transactions before paying out. During this time users may decide to use a portion of their winnings to keep on gambling a little longer. To do this they usually cancel or reverse the withdrawal request.

Oftentimes, the decision to cancel withdrawals means that players are often tempted to spend their winnings which encourages reckless gambling. If this results in players losing their winnings very quickly, it causes feelings of regret.

With Casumo you can take advantage of lock withdrawals. Players request a normal withdrawal and then they are able to load their account transactions where the pending withdrawal is clearly visible. Players are then able to lock the transaction by clicking the ‘lock’ button so that no one, not even Casumo, is able to unlock it.

Customer Service

Generally, Casumo has decent customer service support with an option to chat live online with an operator. This is likely where you will get the best customer service experience. The live chat line is available 24 hours a day, every day of the week and the attendants are quick, knowledgeable, and have a professional approach.

Another option is to contact an operator is via email on [email protected] Unfortunately, they do not list a phone number for personal contact which is a bit of a letdown as many people like to have someone to talk to in person. In general, however, this is a decent service department and the attendants are very helpful.

Pros / Cons
  • Lock withdrawal feature
  • Fast and painless withdrawals
  • Excellent performance and design across all devices
  • Fun loyalty program
  • No telephone support

Conclusion

In conclusion, Casumo is a great online gambling facility. The inventive website is bright and bold and will take you into a whole new and interesting world of gambling, which is what it aims to do. The game selection is extensive and usability on both a desktop or mobile site is very impressive. Depositing and withdrawals are quick and easy as well as safe and secure. The entire site is very professional and feels like it is well regulated.

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